Q:
Where is your company located?
A:
SuperbMarket, Inc.
Mashinostroitelei 36-85
150051, Yaroslavl
Russian Federation
We provide web development services worldwide.
Q:
What is your phone number?
A:
We do not have a hotline for foreign customers.
Our company loves to provide customers with
web development services
at EXTREMELY LOW prices :-)
So, we have to reduce costs, where possible.
Q:
How long will it take to build my web site?
A:
Generally, custom design takes 4-6 working days
from the moment of your payment. Custom Design.info
is commited to providing you a web design of the
highest quality and strives to deliver your site
in the shortest timeframe possible.
Q:
What are the qualifications of your designers?
A:
Our designers have degrees and diplomas in Designing, Web Engineering,
Flash Multimedia, 3D Modelling, Animation, etc.
Q:
Do you use Flash?
Q:
Do you use Cascade Style Sheets (CSS)?
Q:
Do you animate images?
Q:
Can you create a 3D model?
Q:
Do you write JavaScripts?
A:
Yes. Yes. Yes. Yes. Yes.
However, Custom Design.info is dedicated
to designing affordable and rather simple
custom sites (in terms of technology,
but not in terms of creativity).
It's obvious that we can't spend several weeks for a
small project. So, if you need something
very special, please choose another team and be ready
to increase your budget dramatically :-)
Q:
What about your refund policy?
A:
Our refund policy is constant. If you ask
for a refund after seeing a FIRST draft (preview,
preliminary result), we retain copyright of the samples
and issue a 100% refund. You are not allowed
to use any graphics we created.
Q:
What currencies do you accept?
A:
All prices on this site are in Euros or US Dollars, depending on your location.
In fact, when you use a credit card, it could contain US Dollars, Canadian
Dollars, Euros, Japanese Yen, UK Pounds and so on. It's not important.
We accept Visa, MasterCard/EuroCard, American Express, Discover, JCB,
Diner's Club International, Carte Blanche.
Q:
What are the volume discounts and how do they work?
A:
If you order three or more designs at once, we'll offer a 10%
discount. If you resale our services,
additional volume discounts will be applied.
Q:
Are there banner ads or pop up advertisements on my site?
A:
If you don't mind, we would like to place our
quality mark (Designed by
"CustomDesign.info")
at the bottom of your site. Of course, this reference is not obligatory.
Q:
I would like to become your reseller.
Is there any way to keep our deal strictly confidential?
A:
Yes, surely. We get some 60-70% of all orders from our resellers and partners.
Q:
Do you design adult sites?
A:
Yes, we do: Sample 1,
Sample 2 (the samples will be shown in another window).
Q:
What's the first step and how do I get started?
A:
To get started, please fill out this form.
We'll review your information, possibly send a few questions,
collect your texts and photos, accept your payment,
create a preview, wait for your comments/approval
and then either complete the project, or issue the refund.
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